Frequently Asked Questions
Have a question? We have compiled some of our most frequently asked questions below. Don’t see your question? Contact us today!
Frequently Asked
How can I pay for my membership?
You can use:
- HSA bank draft (preferred)
- Bank draft (preferred)
- HSA card
- Credit/Debit card (Visa and Mastercard)
If you have an FSA account, please check with them to see if Direct Primary Care monthly fees are allowed expenses.
Are there hidden fees?
Any charges that are billed to you will be known up front. You membership covers all of your care by our staff. You can see the additional charges for our super low-cost labs, medications, and radiology studies HERE.
Can I cancel my membership?
We ask for a 30-day written notice if you would like to leave the practice. There is no long-term contract.
Do you take insurance?
No! We feel we best serve our patients without the restrictions that insurance can place on your care.
Can I have insurance and still come to Noreta Family Medicine?
Absolutely! We recommend you have insurance. A high deductible or catastrophic plan can help to pay for larger or unexpected expenses such as emergencies or surgeries. You are also free to join our practice if you have private insurance, Medicare, Medicaid, or another type of coverage.
What should I do if I have an emergency?
Call 911. Seek help. Get the care you need at that time. When it is appropriate, please call us and inform us of what occurred.
What if I need care on the weekend?
If you have an urgent need that can’t wait for normal business hours, you will be able to contact us by phone. While we will come in on the weekend for urgent needs, we find that that need is very rare. We are not available for routine, non-urgent needs on the weekends. We are dedicated to your care and to a healthy physician-patient relationship.
Do you take care of patients in the hospital?
Not directly, but we have the ability to communicate with the hospital physicians who take care of you. Dr. Boylan maintains credentials with the Prisma Hospital system so she will be able to see your hospital records from the office. Please call us if you are admitted to the hospital or go to the emergency room.
Is there an age limit on who can come to Noreta?
No! We take patients of all ages, from birth on. We want to put the “family” back in family medicine!
Do you make house calls?
What are your hours?
Our hours are:
- Mon-Wed 8-5
- Thursday – limited hours
- Friday 8-noon
5 Star Reviews!
L. Harris
I was highly impressed with the quality and professionalism. Dr. Melissa Boylan and her staff were very caring and personable. They don’t treat you like you’re just a number. They give you the attention you need. If you choose Noreta, you will not be disappointed!
Jane Bartone
Dr. Boylan is the only Dr that has ever actually listened to me. She does not double book patients and gives you her full attention for your appointment. I highly recommend her. She just called me back and I am not a current patient in 20 minutes after leaving a message. She truly is looking out for her patients best interest. Thank you!
Cynthia Giles
I am so happy we found Dr. Melissa Boylan and Noreta Family Medicine. As small business owners, providing quality health care benefits to our staff can be pricey but Dr. Boylan has a great solution and we couldn't be happier with her services. Affordable and very detailed health care. What else could you ask for? Thanks Dr. Boylan!!
Elaine Morgan
Having the exclusive attention of Dr. Boylan is just what I need! She makes you feel like you are her only patient, she is punctual and respectful of your time, and she is very organized and thorough. Highly recommend!
Catherine Smithdeal
Dr. Boylan is a wonderful and thorough doctor. She does everything herself which cuts so many costs and her membership plan makes so much sense to help avoid insurance and big government control. I am now a big fan of direct primary care and will continue to support her business.
Mike Page
Healthgrades
Dr. Boylan is amazing! She is thorough and kind. Always available even after hours and weekends to check in. So glad my daughters and wife found someone they can trust.
Forrest Nettles
Dr. Boylan exceeded my expectations from the first time she called me. Her comprehensive approach, calm demeanor, clear policies and communication have helped me finally feel at peace with a family doctor. I haven’t even tapped into all of the many services offered at Noreta, but I am so grateful to build a relationship with a doctor that understands both the fiscal and physical problems of this era.
Jane Bartone
Dr. Boylan spends time with the patient and her prices are amazing.
P. Cobb
Healthgrades
I have been a patient of Dr. Boylan's for more than five years, and she is a great physician. She is very responsive, a great listener, and I feel very confident in trusting my healthcare to her.
Mildred Fields
Healthgrades
Dr. Boylan is very professional. She handles everything with care. She explains everything throughly for you to understand. She is patient and really listens to what you need. If anyone is in need of a doctor I highly recommend Dr. Boylan
Mike Braddock
Healthgrades
Dr. Melissa Boylan is an excellent primary care physician. She listens and is thorough and timely in addressing issues and concerns. As my primary care physician for more than eight years, she has earned and affirmed my confidence, trust, and respect for her as our family's doctor.
Debby Best
I am most impressed with Dr. Boylan. She is very intelligent, thorough, responsive, and helpful. I highly recommend her.
Online Resources
Schedule An Appointment
Are you already a member and need to be seen? From telemedicine to labs, you can Schedule an Appointment using the Secure Patient Portal!
Budget Planning
Have a tight budget? Direct Primary Care with Noreta Family Medicine can save you hundreds, without sacrificing quality. See our price list!
New Patient Sign Up
Join Noreta Family Medicine and take back control of your health and your wallet! Never worry about checking your coverage again, join now!